My #BadManager

I am tired of my Manager, always doing micromanagement. I am done with my Boss and am going to talk to HR about the way employees are treated. My Manager is useless, he does not know anything and tries to expect us to do everything on time, does he know about what this work is all about, what process we follow. I am done, and putting down my papers, can’t work with such Manager and management like this.

So, have anyone of you also had such feelings and thoughts about your Manager or your Boss. I am sure yes, there are instances when you feel your boss is not doing justice to you and is expecting too much. We also feel that we are doing everything as expected for our job, but we don’t get full credit of that, or being a good employee have been never appreciated by Manager or management. This is true and honestly, even I have felt the same in my earlier days when I was new to the industry and corporate world. But, have we ever thought are we right in making such remarks or making judgment about our immediate boss. What if you were at their position and how you would have handled the situation which you are in, would you have done something different, well I doubt and depends on the situation.

We all sulk, crib and judge the other person who is managing you or you are reporting to, I can say 85% of employees are not happy with their management and there are various factors responsible for that which I will discuss in another article. But we have never tried to be in our Managers shoes and see things from his/her perspective, why because they are also answerable to someone and they do have their limitations.

So, here are few areas where we need to really work on and have focus to have good relationship with your Manager:

Communication:   Very fundamental principle in any relationship, is communication. Do we talk and discuss where we need to work on? If your Manager is not happy with your work or performance, did you ever spoke about it, did you tried to setup a One-on-One meeting with your Manager and discuss why he/she has this perception or what triggered this, your Manager is observing you, there may be instances where you may need to focus ON. So, start communicating about your performance once a month, get feedback how you are doing etc. and vice versa.

Visible: You are doing wonderful job, your peers are so happy with your work as you help them and share your expertise, the best thing, your Client appreciates your contribution, and you observe your Manager is not bothered about all this and when it comes to performance review you don’t get what was expected by you. Why, reason is you and only you, because you never highlighted your good work. When you are doing good work make it visible, show your Manager your initiatives what you do for team or when you get client appreciation share with your Manager, if its verbal appreciation, request for same on mail and forward that to your 1st Line and 2nd line Manager. This is called being in limelight, if I am doing good work why won’t I talk about that, you should.

Feedback:  Always ask for feedback from your peers, your stakeholders for you work who are involved in day to day business, Client, Management etc. who deal with you and know that you are contributing the best of knowledge and you are fit for your work. Make sure this feedback is in black&white and then share the same with your Manager.

Work/Data: We work so hard every day and make sure that we meet our deadlines and deliver on time. We make sure not or never to miss SLA’s and be the best of breed. But, do we keep track of our work, do we have our data points ready when appraisal time will come, and I can prove my work. I remember few years back when I was working for Dell, we had points system for all employees and at the end of the month top 50 employees were announced and among them top 10 were the best breed of that month. This one time I knew coming month I will be the No.1 and was waiting for the list to come out and flash on the board, I had my data points measured and had met all the points in metrics to have top spot, however when list was uploaded to my shock I was No.10, you can say wow still you made top 10. Na, wrong as I already said I had all my data points ready and I should be at Top of the list. You know I straight met with my Senior Delivery Manager and discussed about my rating for the month, he was so happy to see me and my passion, he made reporting team to re-look in whole list of 800 people and see where error has happened. And you know when new list was out, I was No.1 for that month.

So, how all this happened, I made sure I do the best of best. Worked in such a way so that no one questions my capability be it anyone. Always made point that my work speaks for me and most important my data points are ready with me.

Finally, we came to an end and what we learnt is, always note what you do and keep record of that. Most important always ask for feedback. When you set clear communication and expectations, make your work visible, like this we will never complain, or say my Manager is bad or he/she does not understand me, or is having undue expectations, or never appreciates my efforts. Remember, always your Manager is not wrong, you can be at fault too. You may be the best at your work but say you missed the SLA or you missed the timeline for presentation. Tomorrow you will be also Manager and managing employees, so imbibe above points and share the same with your direct employees.

Respect for ourselves guides our morals, respect for others guides our manners. …”

Game Of “Thrones”, Or “Survival”!

New Technology and New Flaws, everyday we see “n” number of products being launched, companies are competing with each other to remain stable in the market. It’s like a game or a race, Game of Survival, Survival of the Best. There is no time for a Product Company to sit back and relax and watch its product for few years to see how it is doing. They cannot have that liberty now, if you are relaxing, next moment your competitor will take over and your product will be out of the market, so will be your company.

Now, the question is how is this race proceeding, are these products really good to compete in the market be it mobile phones, cars, or any other product. When Samsung launched Galaxy Note7, it was a WOW thing but because of the battery issue they had to recall the product from the market and as a user I will say they failed their customers, there market image got setback. According to the electronic giant, around 500,000 replacements happened which is huge. Recent survey was done and the results foreshadow tougher times for Samsung after the 1 million-phone recall, which analysts predict could cost the world’s biggest smartphone seller $904 million.

Now, in this race #Apple is never behind of #Samsung, they are launching new series of phones and recent one is “x” series. So, what do we expect from this product, how are consumers looking at it, are they flawless and with no issues, maybe or maybe not, fingers crossed J.

According to me keeping in mind this mad race of survival, companies are loosing on Quality and Testing. Are they really checking and monitoring the products before throwing them into consumer’s hands and making sure it really works? Who is responsible for this mess? From couple of years we have seen products being recalled because of tiny issues which end up in havoc, like from automobile industry Toyota, Volkswagen, Honda,  and yes Tesla and Mercedes are not behind, recalling their cars because of various issues.

Why is this madness, why can’t they do a proper Test and Quality check on the Product before launching it in the market. What this all is  resulting in, Customer Dissatisfaction and loosing loyal consumers and clients, Brand Image Crash and making the Competitor WIN the Game, Game Of Survival.

“Play to win, not “not to lose”.”

Do comment about your thoughts, and what you feel is the main issue on the Products Failure.